We take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.


1. Data Controller

Clean Planet KG
Siebenbrunnengasse 28
1050 Vienna
Austria

Email: office@cleanplanet.now
Phone: +43 660 9632035


2. Collection and Processing of Personal Data

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number

  • Address

  • Information about booked services

This data is provided voluntarily when you contact us or book our services.


3. Purpose of Data Processing

We use your personal data for the following purposes:

  • Providing and managing cleaning services

  • Communicating with customers

  • Invoicing and payment processing

  • Improving our services


4. Legal Basis for Processing

Your data is processed on the basis of:

  • Art. 6(1)(b) GDPR (performance of a contract)

  • Art. 6(1)(a) GDPR (consent)

  • Art. 6(1)(f) GDPR (legitimate interest)


5. Data Sharing

Your data will only be shared when necessary:

  • With payment service providers

  • With IT and hosting providers

  • With authorities if required by law


6. Data Retention

We store your personal data only for as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.


7. Your Rights

You have the right to:

  • Access your stored data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to data processing

To exercise your rights, contact us at: office@cleanplanet.now


8. Data Security

We implement appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.


9. Cookies

Our website may use cookies to improve user experience. You can disable cookies in your browser settings.


10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.


11. EU Online Dispute Resolution

https://ec.europa.eu/consumers/odr/