Welcome to Clean Planet KG
Please read these Terms and Conditions carefully before using our services. By booking or using our cleaning services, you agree to comply with and be bound by the following terms and conditions.
1. Services Provided
Clean Planet KG offers a variety of cleaning services, including but not limited to regular housekeeping, deep cleaning, move-in/move-out cleaning, eco-friendly cleaning, and specialized cleaning services.
1. Services Provided
Clean Planet KG offers a variety of cleaning services, including but not limited to regular housekeeping, deep cleaning, move-in/move-out cleaning, eco-friendly cleaning, and specialized cleaning services.
1. Services Provided
Clean Planet KG offers a variety of cleaning services, including but not limited to regular housekeeping, deep cleaning, move-in/move-out cleaning, eco-friendly cleaning, and specialized cleaning services.
2. Booking and Confirmation
Booking: All appointments must be scheduled in advance. A confirmation will be sent once your booking is processed. Changes and Cancellations: Any changes or cancellations to bookings must be made at least 24 hours in advance. Cancellations made with less than 24 hours' notice may incur a cancellation fee.
2. Booking and Confirmation
Booking: All appointments must be scheduled in advance. A confirmation will be sent once your booking is processed. Changes and Cancellations: Any changes or cancellations to bookings must be made at least 24 hours in advance. Cancellations made with less than 24 hours' notice may incur a cancellation fee.
2. Booking and Confirmation
Booking: All appointments must be scheduled in advance. A confirmation will be sent once your booking is processed. Changes and Cancellations: Any changes or cancellations to bookings must be made at least 24 hours in advance. Cancellations made with less than 24 hours' notice may incur a cancellation fee.
3. Pricing and Payment
Pricing: Service prices are based on the type, size, and condition of your space. Final pricing will be confirmed at the time of booking. Payment: Payment is due upon service completion unless otherwise agreed. If our team is unable to access your home, a cancellation fee may apply.
3. Pricing and Payment
Pricing: Service prices are based on the type, size, and condition of your space. Final pricing will be confirmed at the time of booking. Payment: Payment is due upon service completion unless otherwise agreed. If our team is unable to access your home, a cancellation fee may apply.
3. Pricing and Payment
Pricing: Service prices are based on the type, size, and condition of your space. Final pricing will be confirmed at the time of booking. Payment: Payment is due upon service completion unless otherwise agreed. If our team is unable to access your home, a cancellation fee may apply.
4. Access to Property
Keys and Access Codes: If you won’t be home, you may provide us with keys or access codes. Our team is trained to handle them securely and confidentially. Entry: Please ensure clear access to the areas to be cleaned and inform us of any hazards (e.g., unstable furniture, pets) for the safety of our team.
4. Access to Property
Keys and Access Codes: If you won’t be home, you may provide us with keys or access codes. Our team is trained to handle them securely and confidentially. Entry: Please ensure clear access to the areas to be cleaned and inform us of any hazards (e.g., unstable furniture, pets) for the safety of our team.
4. Access to Property
Keys and Access Codes: If you won’t be home, you may provide us with keys or access codes. Our team is trained to handle them securely and confidentially. Entry: Please ensure clear access to the areas to be cleaned and inform us of any hazards (e.g., unstable furniture, pets) for the safety of our team.
5. Client Responsibilities
Preparation: Please tidy up personal items and valuables before our team arrives. This allows us to focus on cleaning rather than organizing. Safety: Inform us of any potential risks such as fragile items or hazardous materials in the home.
5. Client Responsibilities
Preparation: Please tidy up personal items and valuables before our team arrives. This allows us to focus on cleaning rather than organizing. Safety: Inform us of any potential risks such as fragile items or hazardous materials in the home.
5. Client Responsibilities
Preparation: Please tidy up personal items and valuables before our team arrives. This allows us to focus on cleaning rather than organizing. Safety: Inform us of any potential risks such as fragile items or hazardous materials in the home.
6. Service Limitations
We do not move heavy furniture or handle tasks outside of our standard cleaning scope (e.g., pest removal, mold remediation). Our services are non-structural and cosmetic only.
6. Service Limitations
We do not move heavy furniture or handle tasks outside of our standard cleaning scope (e.g., pest removal, mold remediation). Our services are non-structural and cosmetic only.
6. Service Limitations
We do not move heavy furniture or handle tasks outside of our standard cleaning scope (e.g., pest removal, mold remediation). Our services are non-structural and cosmetic only.
7. Satisfaction Guarantee
If you're not satisfied with any aspect of the cleaning, please contact us within 24 hours and we will return to address the issue at no additional cost.
7. Satisfaction Guarantee
If you're not satisfied with any aspect of the cleaning, please contact us within 24 hours and we will return to address the issue at no additional cost.
7. Satisfaction Guarantee
If you're not satisfied with any aspect of the cleaning, please contact us within 24 hours and we will return to address the issue at no additional cost.
8. Damage and Liability
Insurance: Clean Planet KG is fully insured for your protection. Liability: We are not liable for damage caused by pre-existing conditions, normal wear and tear, or improperly secured items. Any damages must be reported immediately.
8. Damage and Liability
Insurance: Clean Planet KG is fully insured for your protection. Liability: We are not liable for damage caused by pre-existing conditions, normal wear and tear, or improperly secured items. Any damages must be reported immediately.
8. Damage and Liability
Insurance: Clean Planet KG is fully insured for your protection. Liability: We are not liable for damage caused by pre-existing conditions, normal wear and tear, or improperly secured items. Any damages must be reported immediately.
9. Confidentiality and Privacy
All client information, access details, and property conditions are kept strictly confidential. We will never share or sell your data.
9. Confidentiality and Privacy
All client information, access details, and property conditions are kept strictly confidential. We will never share or sell your data.
9. Confidentiality and Privacy
All client information, access details, and property conditions are kept strictly confidential. We will never share or sell your data.
10. Termination of Service
Clean Planet KG reserves the right to terminate service for any reason, including unsafe work conditions, repeated late cancellations, or non-payment.
10. Termination of Service
Clean Planet KG reserves the right to terminate service for any reason, including unsafe work conditions, repeated late cancellations, or non-payment.
10. Termination of Service
Clean Planet KG reserves the right to terminate service for any reason, including unsafe work conditions, repeated late cancellations, or non-payment.
11. Amendments to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on our website. Continued use of our services constitutes acceptance of the revised terms.
11. Amendments to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on our website. Continued use of our services constitutes acceptance of the revised terms.
11. Amendments to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on our website. Continued use of our services constitutes acceptance of the revised terms.
Address:
Rasumofskygasse 34/11 , 1030 Wien , Austria
Phone:
+43 660 898 15 70
Email:
office@cleanplanet.now
info@cleanplanet.now